Frequently asked questions

The rate depends on the dates, the number of nights, the number of guests and the type of rate chosen (refundable or non-refundable). For the exact price on your dates, use the search on Booking.com or write to us.

Up to 6 guests: two bedrooms with a 160×200 cm double bed each and a 200×200 cm sofa bed in the living room. The sofa bed suits children or teenagers; please tell us if you want to extend it so we can help.

Yes. We have 2 private, free underground parking spaces in the same building. The maximum height is 2.1 m. The elevator goes straight from the garage to the apartment floor. If you arrive in a van or a taller vehicle, write to us and we will find a street-level solution.

Check-in is self-service and works 24/7 with a smart lock: we do not need to meet. A few days before arrival you get clear instructions with maps and photos, and on arrival day we send you the code. You can arrive at any time after 15:00, including at night; just tell us roughly when.

Yes. Check-in is self-service 24/7 with a smart lock, so you can arrive at any hour after 15:00, even at 1:00 or 2:00 at night. Nobody has to wait for you and you will not disturb anyone. The airport is 5 km away (about 10 minutes by Bolt/Uber or taxi), and if you come by car there are 2 underground parking spaces in the building.

If we have no guests the night before, we can welcome you from 11:00; if we do, the apartment is ready around 13:00. You can leave your car in the garage and explore the city while the apartment is prepared. Check-out is until 11:00; a later check-out is possible depending on the next booking. There is no extra charge for this.

The old town and Mihai Viteazul Square are 1.8 km away: 20–25 minutes on foot or at most 5 minutes by Bolt/Uber, usually 10–15 RON.

Craiova railway station is 650 m away and Craiova International Airport is 5 km away. From the airport we recommend Bolt/Uber or a taxi. For evening flights: check-in is self-service 24/7, so you can arrive at night too.

Yes, children of all ages are welcome. Children aged 0–2 stay free and get a free cot, and for older children we have a bed rail; ask for them before you arrive. From age 3, children are charged as adults, the same rules as on Booking.com.

There is no smoking in the apartment. There is an enclosed balcony set up for smokers; please empty the ashtray into the bin on the balcony.

No, pets are not accepted.

No. Parties and events are not allowed, and quiet hours are from 22:00 to 08:00.

Yes. The apartment has gigabit internet and free WiFi, rated 10/10 by guests on Booking.com, so video calls and large files are no problem. You can work at the dining table in the living room; the apartment suits business trips and remote work.

Yes. The Smart TV has Netflix, Disney+, HBO Max and SkyShowtime.

Yes. There are 3 air conditioners, in both bedrooms and in the living room, and the apartment has heating with a thermostat. Guests have appreciated finding the apartment already cooled or warmed on arrival.

Yes, there is a washing machine in one of the bathrooms.

Yes, we issue an invoice for every stay on request, for individuals and for companies. You can send us your billing details before arrival.

For bookings made through Booking.com, payment follows Booking’s rules. For direct bookings we accept online card payment (including Google Pay and Apple Pay), Revolut, bank transfer or cash.

Yes. You can also book directly by writing to us on WhatsApp, by email or by phone. For exact availability and rates, Booking.com is the reference source.

It depends on the rate you choose: there are refundable and non-refundable options. The exact conditions are shown on Booking.com for your dates.

On foot in 20–25 minutes or by Bolt/Uber for 10–15 RON. We do not recommend driving into the centre. Before you arrive we send you our guide, with 7 points of interest and routes.

Yes. Happy Residence is Travel Proud certified, and all guests are welcome whatever their orientation, identity or background.

Yes. Happy Residence is classified 3 stars as "apartments for rent" by the Romanian Ministry of Economy, Digitalisation, Entrepreneurship and Tourism (certificate no. 46579, issued 28 April 2026).

Romanian, English, French and Spanish.

It is a quiet residential area with new buildings. Guests describe it as safe and quiet at night.